Family violence service referrals
To make a referral to our family violence support service, please visit the Orange Door website and contact the service nearest you.
GenWest's family violence intake service is now located at the Orange Door alongside family and child services, Aboriginal health services and services for men who use violence.
The Orange Door is a free service and welcomes everyone welcomes people of any age, gender, sex, sexuality, culture, religion, ability and regardless of migration status. Workers can organise an interpreter.
Full details of the services available, opening hours and contact details are available at www.orangedoor.vic.gov.au.
Children’s and Youth Counselling referrals
To make a referral to GenWest’s Children’s and Youth Counselling service, please complete the online form.
Alternatively, you can download a form (Word document) below and send via email to email@example.com.
If you have any enquiries related to the counselling service, please email firstname.lastname@example.org.
Referrals for crisis accommodation are received via Safe Steps.
If you are working with a client and wish to refer them to crisis accommodation, please contact Safe Steps on 1800 015 188, to discuss whether a refuge is suitable for their circumstances.