About Us

Child Safety

At GenWest, we are committed to child safety.

On this page you'll find our public statement of commitment, public statement for kids and code of conduct for employees.

Child Safe Standards

All children have the right to feel safe and to be safe all the time, but safety does not just happen. A child safe organisation takes deliberate steps to protect children from physical, sexual, emotional and psychological abuse and neglect. It puts children’s safety and wellbeing first and embeds a commitment to child safety in every aspect of the organisation while complying with the Victorian Child Safe Standards: ccyp.vic.gov.au/child-safe-standards

GenWest public statement of commitment

We want children visiting GenWest to feel welcome, safe and supported to be themselves.

GenWest has policies and procedures in place to help prevent child abuse and to help us identify risks, as well as systems in place to reduce and remove these risks.

We have zero tolerance for child abuse, and all allegations and safety concerns will be treated very seriously and in line with our robust policies and procedures.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety.

We have strong human resources and recruitment processes to reduce the risk of child abuse by new and existing staff and board members. We are committed to regularly training and educating our staff and board members on child abuse risks.

We are fully committed to the cultural safety of First Nations children. We work to ensure that children with migrant or refugee backgrounds, or children with a disability, receive a safe and inclusive service from GenWest.

Public statement for kids

When you are at GenWest, we want you to feel safe, welcome and supported to be yourself.

Our organisation has rules, called policies, that we follow to make sure you are safe.

If anything did happen to make you feel unsafe, we would take this very seriously and would make sure it never happened again. The people who work at GenWest are here to help you stay safe.

If you are Aboriginal or Torres Strait Islander, or if you are a refugee or from another country, we will make sure you feel culturally safe.

Culturally safe means you feel safe to express your culture, and that people understand and respect who you are.

If you have a disability, we will make sure that GenWest is a safe place for you.

Child safety banner

Code of Conduct for Employees Working with Children and Young People

This Child Safety Code of Conduct sets out GenWest’s commitment to ensuring it discharges the obligations and expectations contained in the Child Safe Standards.

The Child Safety Code of Conduct aims to protect children and reduce opportunities for child abuse or harm to occur. It is intended to complement GenWest’s other policies and procedures.

Contact us

Call us

1800 436 937

Email us


Visit us

317-319 Barkly Street


Naarm/Melbourne VIC 3011

More info
Hand with GenWest local government areas