Gender Justice
and Change

Get Help Gender Justice and Change

GenWest is a family violence support service. We also deliver programs that support communities to lead safe and healthy lives.

We work to support the diverse communities of Naarm / Melbourne’s west.

Our Barkly Street office is closed for now, but our service is still open! Read more below.

We’re here to help

Whether you are experiencing family violence yourself, wanting to help someone who is experiencing family violence, or a professional looking for information – we are here to assist you.

Our Barkly Street office is closed for now, but our service is still open!

Due to concerns about the safety of our main office building on Barkly Street in Footscray, we have had to close this location. GenWest's essential services and other family violence services will operate as normal from outposts across the west.

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Illustration of three women with their arms around each other. One has light brown skin, is wearing pink clothes and a blue head scarf. One is has white skin, grey hair and is wearing a blue dress. One has dark brown skin and is wearing pink and green.

Information in your language

Translated information about who we are, what service we provide and how to get help in Arabic, Hind, Punjabi and Vietnamese.

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Info in your language

Our Impact

GenWest’s work is guided by the goals and vision in our Strategic Plan. Here’s a snapshot of our work from the 2022-23 financial year:

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victim survivors were supported by our children’s and youth counselling service


attendees at training on gender equality and prevention of violence against women, delivered by GenWest’s Workforce Capacity Building team.


increase in requests for sexual and reproductive health education sessions.


victim survivors were supported by our family violence service in 2022-23. This does not include victim survivors who were supported by GenWest staff based at the Orange Door.

Health and wellbeing programs

GenWest delivers programs that aim to improve health and wellbeing and advance gender equity.

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Women Chatting

Contact us

Call us

1800 436 937

Email us

Visit us

317-319 Barkly Street


Naarm/Melbourne VIC 3011

More info
Hand with GenWest local government areas