We are a child safe organisation, and employment is subject to the satisfactory completion of a national Police Record Check and a Working with Children Check.
Benefits available to GenWest employees:
- Salary sacrificing
- Flexible working hours
- Cultural leave
- 10 weeks paid parental leave
- Superannuation paid on parental leave
- Purchased leave
- Collaborative working culture
- Ongoing learning and development opportunities
Current Vacancies
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We are seeking an experienced Family Violence Practitioner to step into this newly created After Hours Team Leader role within our Family Violence - Client and Residency Management team! The salary for this role is a SHADS Level 7 (between $104,866.32 to $109,253.04 plus superannuation). Please ensure you respond to the Key Selection Criteria listed below within your application.
The CARM After Hours Team Leader is responsible for providing support to women and children experiencing high levels of family violence risk and with complex needs. Provide supervision and operational support to the after-hours support workers to ensure the delivery of client-focused, trauma-informed and culturally appropriate crisis response services to women and children. Develop and maintain strong working relationships with a range of external interests. Using well-developed risk assessment of crisis situations to manage any possible risks or situation arisen in the crisis facility. The position sits at the intermediate level, reporting to the CARM Manager.
This newly created position within GenWest will be required to be available from 3:30pm to 10:00pm on a 10-day fortnight (penalty rates apply for afternoon, evening, and weekend hours). Please note this role is a part time position (0.8).
The key responsibilities of this role include:
- Supporting clients staying in the crisis accommodation, primarily women and children facing high levels of family violence risk and with complex needs.
- Coordinate the effective delivery of the family violence service response at GenWest, ensuring high-quality, client-focused and trauma-informed crisis interventions and support are provided to women and children experiencing a family violence and are staying in the crisis accommodation crisis.
- Train and mentor our CARM Family Violence After Hours Support Workers, providing ongoing professional development and feedback
- In the incidence of crisis or a critical event, assess & manage the associated risk factors & contributors.
For more information about the responsibilities of this role, please see the Position Description below.
Key Selection Criteria
- Extensive experience working within a refuge setting with exposure to victim-survivors of family violence.
- Tertiary qualifications in social work or related discipline, and eligibility for AASW membership or other professional body.
- Leadership experience in the area of family violence service provision, with direct experience in providing family violence crisis support services highly desirable, including those that respond to women and their children from diverse communities.
- Demonstrated ability to provide sound assessment of crisis situations and conflict resolution.
- A highly developed understanding of theory and practice as it relates to the provision of family violence services to women and children, including those from diverse communities.
- Commitment to the provision of high-quality services, feminist policy and practice, and a culture of respect, collaboration and continuous learning.
- Demonstrated ability to develop and maintain positive internal and external working relationships that foster partnership work and enhance professional and community networks to improve client and program outcomes.
- Demonstrated ability to flexibly manage competing priorities and stressful situations, monitor own stress levels and practice and promote self-care strategies.
- Well-developed written and verbal communication skills, including the ability to maintain client records and collect statistical data to inform agency reports.
- Demonstrated experience in supervising and leading teams for the successful achievement of program goals and tasks.
- Well-developed interpersonal and communication skills that support the capacity to lead and develop staff and promote and represent GenWest.
- Sound computer skills including use of data base applications.
- Current first aid level 2 qualification desirable.
- Current Victorian driver’s license.
We are actively hiring for this role, applications will close on Wednesday 5th October 2022. Please send your application to recruitment@genwest.org.au
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We are seeking an experienced Family Violence Practitioner to step into this newly created Team Leader role within our new Entry Point team! The salary for this role is a SHADS Level 7 (between $104,866.32 to $109,253.04 plus superannuation). Please ensure you respond to the Key Selection Criteria listed below within your application.
The new Entry Point team has been created to receive case management referrals from the Orange Door, self-referrals to GenWest, or secondary consultations from other community services.
The Entry Point team will provide case management services with a brief intervention focus (less than 8-10 hours). This may include providing interim case management services to someone who requires longer term support whilst waiting to be allocated the Case Management Team
The Entry Point will also coordinate Information Sharing requests, and subpoenas responses while working with the Crisis Response Team, Case Management team and RAMP team to ensure effective internal referral that is focused on clients’ risk profile.
The service provides trauma informed responses to victim survivors through strengths-based case management including family violence information, safe planning review, referral to other services, and supporting the victim survivor to develop a pathway to recovery.
The key responsibilities of this role include:
- Providing immediate responses to victim survivors in crisis and those with immediate comfort and safety needs
- Oversee and participate in collaborative risk assessment, review and support the development safety plans that support victim survivors to remain safe
- Provide supervision and support to practitioners to ensure high quality, client led clinical service delivery
- Supporting the effective delivery of case management services by undertaking and completing administration, reporting and data collection in accordance with funding agreements, legislation or organisation policy and procedures
- Contribute to the development and achievement of team and organisation goals through regular supervision and participation in professional development activities.
Key Selection Criteria
- A bachelor qualification in social work or equivalent, in line with Recommendation 209 (for more information about mandatory minimum qualifications, please follow this link: https://www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners )
- Previous experience in providing brief/crisis intervention and support to those impacted by trauma, preferably family and intimate partner violence and/or sexual violence
- Ability to work in a challenging environment with limited supervision, usually in partnership with another practitioner when providing support to victim survivors.
- Ability to manage time effectively in order to respond to multiple and often complex requests for support.
- Good written and verbal communication skills, including the ability to maintain client records and collect statistical data to inform agency reports.
- Ability to use a range of IT/web-based applications to manage workflow in accordance with organisational requirements and privacy principles
- Drive vehicles across variable traffic and weather conditions.
- Regular manual handling of material aid supplies <5kg.
- A current Victorian driver’s licence
- Working with Children Check (WWCC)
- Current police check
We are actively hiring for this role, applications will close on Wednesday 5th October 2022. Please send your application to recruitment@genwest.org.au
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We are seeking a hands-on Accountant to join the Finance team here at GenWest on a 6 month contract, with potential for extension. The salary for this role is at a SHADS Level 5 (between $88,761.92 and $92,773.30 dependant on experience) plus superannuation. Please include answers to the outlined Key Selection Criteria in your application.
The purpose of the business operations stream is to work in partnership with the other streams strategically and operationally by providing business services across operations, finance, quality and compliance, and people and culture. The accountant position sits within the Business Operations stream.
The accountant reports to the finance manager and is a member of the finance team that is responsible for providing effective financial management to the organisation including accounts payable and receivable, month-end reporting, management and review of suppliers, contracts and leases, and management of assets.
In carrying out the duties of this position, the accountant is expected to develop and maintain effective and collaborative relationships with a range of internal and external contacts. The finance team includes finance manager, senior accountant and finance officers providing financial support to ensure collaboration and integration across and between GenWest programs and services to achieve organisational goals and objectives.
CORE RESPONSIBILITIES
Key responsibilities define the core responsibilities of the position. Each core responsibility is tied to specific achievement areas, which communicates what the position is required to achieve and how achievement is measured. The accountant, with the support of the senior accountant and finance manager, mentors finance officers and provides financial orientation to new staff. In the absence of the senior accountant the accountant may be asked to act in this role for a period.
- Daily accounting processes and functions and month-end reconciliation including payroll
- Management of ledger account including month-end reconciliation and journal posting
- Manage prepayments and accruals
- Process payroll, post-month-end, monthly reconciliation
- Assist in accounts payable and accounts receivable
- Reconcile IFVS P&L monthly and attend monthly meetings with the finance manager
- Assist in the development and review of policy and procedures
- Assist in budget preparation & review
- Assist in year-end and audits
- Timely and accuracy of general ledger reconciliation
- Meet monthly financial report meeting schedule
- Main contact with Bank Australia
- Preparation of PAYG and BAS
- Timely and accuracy of withholding and GST reconciliation
- Meeting ATO deadlines for lodgement and payment
- Reconciliation and preparation of Integrated Family Violence Stream (IFVS) acquittals
- FSP acquittal reconciliation with portal data
- APTCH & women's in refuge grant acquittal preparation
- Preparation of acquittals in collaboration with team leaders and brokerage administrators
- Timely and accuracy of brokerage reconciliation again SHIP and FSP portal
- Meeting DFFH deadlines for acquittal submissions
- Fixed assets management
- Application of fixed assets accounting standards
- Meeting month-end deadlines
KEY SELECTION CRITERIA
Please ensure you answer the following statements as part of your application.
- At least five years’ experience in general ledger reconciliation and/or accounting degree.
- Knowledge and understanding of Australian taxation laws as they relate to payroll, superannuation, FBT and other regulatory requirements.
- Knowledge and understanding of grant acquittals.
- High level skills and experience in accounting packages and excel.
- Well-developed organisational skills and the ability to work to strict deadlines.
- Values-based work application and associated behaviours.
- Ability to make sound judgments and demonstrate initiative.
- Ability to work autonomously and as a member of a team.
- Attention to detail and analytical skills.
Key characteristics are the psychological and physical demands of the role. Below are the key characteristics required to perform the role successfully. GenWest will provide additional supports where reasonably possible (please speak to either the recruiting manager or people and culture representative):
- Operate effectively and proactively with a diverse workforce and internal and external stakeholders
- Respond in a proactive manner to challenging workloads and competing priorities.
- Able to sit at a desk, in meetings and work from computer screens for extended periods of time.
- Work in different and unstructured locations.
- Interact with members of the public who may present challenging behaviours.
Applications formally close 9am Friday 21st October 2022. The shortlisting process will commence immediately – so send through your application ASAP.
Should you have any questions or queries, please reach out to recruitment@genwest.org.au.
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The CARM After Hours Support Worker position sits within GenWest IFVS. This stream supports women and their children escaping family violence in the western metropolitan region by providing information, case management, referral, access to a range of short to mediumterm housing services including refuges, crisis accommodation properties and transitional housing. GenWest IFVS also supports women and their children to find affordable, safe, and longer-term housing options.
This newly created position within GenWest will be required to be available for the overnight residence care from 5.30pm to 11pm with any support required or possible crisis management. You will reside and sleep at the secured location that operates 24/7 on a rotating roster (penalty rates apply for afternoon, evening and weekend hours). This position will require the ability to wake and convert to active from 6.30am to 8.30am the following day.
ROLE PURPOSE: The Family Violence Residential Support Worker would be engaged to:
- Assist with the day-to-day practical & operational tasks.
- Orient & support new client to settle in their unit, and continue to provide practical support during their stay.
- Facilitate & support the clients to access community, other resources & services and safety.
- Promote clients’ self-determination & recovery from violence.
- Monitor & Report any concerns for clients or any children or young person
- In the incidence of crisis or a critical event, liaise with the Afterhours Team to assess & manage the associated risk factors & contributors.
- Participate in sleepover shifts on weekdays
- When necessary, to communicate with other agencies such as, child protection, emergency services (police, ambulance, fire brigade), mental health services.
This position is available on a permanent part-time (0.6-0.8 EFT) basis and paid at GenWest EA Level 3 pay point (ranges from $40,357.824- $53,810.432 ) pro rata EFT + 10% superannuation.
HOW TO APPLY
Applications can be submitted to recruitment@genwest.org.au and should include a resume and cover letter addressing the key selection criteria (located in the position description below).
All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by the Victoria Police and a Working with Children Check. You also need to provide international police check if you have worked overseas within the last ten years for a minimum of twelve months and provide a COVID-19 vaccination history or authorised medical exemption.
Please direct any queries to recruitment@genwest.org.au, using the subject line: CARM SUPPORT WORKER
Applications formally close 9am Friday 29th September 2022. The shortlisting process will commence immediately – so send through your application ASAP.
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We are seeking a Team Leader- Case Management to lead this new and growing team of skilled professionals.
The case management team leader reports to the counselling and case management manager and is a member of the leadership team at GenWest.
This position supervises a team of family violence outreach case managers. The team leader is responsible for providing daily leadership, management and coordination of GenWest’s outreach case management services to women and children in the western metropolitan region experiencing family violence. In conjunction with other team leaders and staff, this position is responsible for coordinating rosters for Duty and place-based services, accepting case management referrals into the program, facilitating allocations meetings and oversees the administration of resources including emergency financial support to women and children.
This position is responsible for providing client-focused supervision and operational support to outreach and specialist case managers to ensure the delivery of high quality family violence case management services. This position is also expected to develop and maintain productive and collaborative relationships with community and agency partners to contribute to positive client outcomes and enhance program delivery. The team leader plays a leadership role in ensuring collaboration and integration across and between GenWest programs and services to achieve organisational goals and objectives.
These positions are available on either a part time or part time (0.8-0.9 EFT) basis and paid at GenWest EA Level 7 pay point (ranges from $83,893.056 – $94,379.688) pro rata EFT + 10% superannuation.
HOW TO APPLY
Applications can be sent to recruitment@genwest.org.au and should include a resume and brief response to the Key Selection Criteria (located in the position description below). Applications that do not respond to the Key Selection Criteria will not be considered. Please also indicate which location you are interested in.
Please direct any queries to recruitment@genwest.org.au, using the subject line- Team Leader- Case Management
Please note: As per the Mandatory Minimum Qualifications for Specialist Family Violence Practitioners, to be eligible for this position you will hold a tertiary qualification in Social Work, or equivalent qualification. Applicants with a relevant qualification, or a minimum of 5 years relevant professional experience, or significant cultural knowledge will be required to work towards an equivalent qualification with specified timeframes. For more information, please refer to: www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
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About The Orange Door
As part of GenWest's integrated family violence service portfolio, GenWest works in partnership with the state government in delivering integrated family violence service via The Orange Door support and safety hubs (‘Hubs’) located at Sunshine and Werribee, with additional satellite locations.
The Orange Door service includes a mix of staff from five service providers including GenWest (Child FIRST, VACCA, VACSAL, Western Health (Djerriwarrh)). This is a great opportunity to be part of a growing enthusiastic team, that will offer numerous upskilling opportunities within a new and progressive service delivery for victim survivors.
Please note: As per the Mandatory Minimum Qualifications for Specialist Family Violence Practitioners, to be eligible for this position you will hold a tertiary qualification in Social Work, or equivalent qualification. Applicants with a relevant qualification, or a minimum of 5 years relevant professional experience, or significant cultural knowledge will be required to work towards an equivalent qualification with specified timeframes. For more information, please refer to: www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
Specialist Family Violence Team Leader
We are seeking a Specialist Family Violence Team Leader to lead this new and growing team of skilled professionals.
The role will report directly to the Family Violence First Response Manager, working closely with The Orange Door Team Leaders, Specialist Family Violence Senior Practitioners and Practitioners to manage the day-to-day coordination and oversight of a specialist family violence team. This will include:
- Recruit, train, coach and mentor new and existing staff across the employee lifecycle
- Professionally represent GenWest whilst working within a diverse service matrix management model
- Collaborate with other service partners and provide specialist family violence knowledge
- Oversee service quality delivery adhering to various policies and procedures.
- Champion, drive and enact GenWest’s organizational purpose, mission, values and culture.
The Team Leader position is available on either a full time or 0.9 EFT basis and paid at GenWest EA Level 7 pay point negotiable dependent on experience (ranges from $100,262.24 – $104,451.36) pro rata EFT + 10% superannuation.
The Specialist Family Violence Team Leader will be employed by GenWest and initially located in our Footscray office, before transitioning to the new The Orange Door Hub at Werribee or Melton from September 2022.
HOW TO APPLY
Applications can be sent to recruitment@genwest.org.au and should include a resume and brief response to the Key Selection Criteria (located in the position description below). Applications that do not respond to the Key Selection Criteria will not be considered. Please also indicate which location you are interested in.
Please direct any queries to recruitment@genwest.org.au, using the subject line Team Leader - The Orange Door
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About The Orange Door
As part of GenWest's integrated family violence service portfolio, GenWest works in partnership with the state government in delivering integrated family violence service via The Orange Door support and safety hubs (‘Hubs’) located at Sunshine and Werribee, with additional satellite locations.
The Orange Door service includes a mix of staff from five service providers including GenWest (Child FIRST, VACCA, VACSAL, Western Health (Djerriwarrh)). This is a great opportunity to be part of a growing enthusiastic team, that will offer numerous upskilling opportunities within a new and progressive service delivery for victim survivors.
Please note: As per the Mandatory Minimum Qualifications for Specialist Family Violence Practitioners, to be eligible for this position you will hold a tertiary qualification in Social Work, or equivalent qualification. Applicants with a relevant qualification, or a minimum of 5 years relevant professional experience, or significant cultural knowledge will be required to work towards an equivalent qualification with specified timeframes. For more information, please refer to: www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
Specialist Family Violence Senior Practitioners
We are seeking Specialist Family Violence Senior Practitioners to join this growing team of skilled professionals. The role will report directly to The Orange Door Team Leader and work closely with the Specialist Family Violence Practitioners.
Senior Specialist Family Violence Practitioners are responsible for triaging referrals, conducting family violence risk assessments and safety planning as well as mentoring Practitioners and providing secondary consultation to professional services.
The Specialist Family Violence Senior Practitioner will be employed by GenWest and initially located in our Footscray office, before transitioning to the new The Orange Door Hub at Werribee or Melton from September 2022. There are also 'roaming' positions available that will work across sites in Footscray, CBD and Werribee Access Points.
These positions are available on either a full time or part time (0.9 EFT) basis and paid at GenWest EA Level 6 pay point negotiable dependent on experience (ranges from $92,694.16 – $96,804.24) pro rata EFT + 10% superannuation.
HOW TO APPLY
Applications can be sent to recruitment@genwest.org.au and should include a resume and brief response to the Key Selection Criteria (located in the position description below). Applications that do not respond to the Key Selection Criteria will not be considered. Please also indicate which location you are interested in.
Please direct any queries to recruitment@genwest.org.au, using the subject line: Senior Practitioner - The Orange Door
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About The Orange Door
As part of GenWest's integrated family violence service portfolio, GenWest works in partnership with the state government in delivering integrated family violence service via The Orange Door support and safety hubs (‘Hubs’) located at Sunshine and Werribee, with additional satellite locations.
The Orange Door service includes a mix of staff from five service providers including GenWest (Child FIRST, VACCA, VACSAL, Western Health (Djerriwarrh)). This is a great opportunity to be part of a growing enthusiastic team, that will offer numerous upskilling opportunities within a new and progressive service delivery for victim survivors.
Please note: As per the Mandatory Minimum Qualifications for Specialist Family Violence Practitioners, to be eligible for this position you will hold a tertiary qualification in Social Work, or equivalent qualification. Applicants with a relevant qualification, or a minimum of 5 years relevant professional experience, or significant cultural knowledge will be required to work towards an equivalent qualification with specified timeframes. For more information, please refer to: www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
Specialist Family Violence Practitioners
We are seeking Specialist Family Violence Practitioners to join this growing team of skilled professionals. You will be responsible for undertaking family violence risk assessments, safety planning and providing referral pathways using a client centred approach.
The Specialist Family Violence Practitioner is available on either a full time or part time (0.9 EFT) basis and paid at GenWest EA Level 4-5 pay point negotiable dependent on experience (ranges from $74,179.04 – $88,702.64) pro rata EFT + 10% superannuation.
The Specialist Family Violence Practitioner will be employed by GenWest and initially located in our Footscray office, before transitioning to the new The Orange Door Hub at Werribee, Sunshine or Melton from September 2022. There are also 'roaming' positions available that will work across sites in Footscray, CBD and Werribee Access Points.
HOW TO APPLY
Applications can be sent to recruitment@genwest.org.au and should include a resume and brief response to the Key Selection Criteria (located in the position description below). Applications that do not respond to the Key Selection Criteria will not be considered. Please also indicate what location you are interested in.
Please direct any queries to recruitment@genwest.org.au, using the subject line: Practitioner - The Orange Door
Tips For Applicants
- Please direct any queries to recruitment@genwest.org.au
- Answer each key selection criteria separately. Please note that your response doesn’t have to be too long. A few sentences (or up to 300 words) is enough.
- Take a look at each key selection criteria and write a few sentences about why you think you are (or would be) good at the activity described.
- Write a few more sentences to give an example of how you have demonstrated this ability in the past. You can consider skills and experiences you have gained through work, school/study or in your day-to-day life.
- It is important to notice that the key selection criteria are asking about ability, not just experience, so even if you haven’t done exactly what is described, you can tell us why you think you would be good at that activity.
- For the question about GenWest’s values (key selection criteria 1) take a look at the explanation of our values at the top the position description. You can write what you think about all of them or decide which one you relate to the most and let us know why.
- Add in anything about you that you think would help you to do this job well. Including any of the key professional and personal attributes we have mentioned above.
- If you have any questions, get in touch! We would be happy to hear from you and to assist.
