What We Do

Family violence help

GenWest provides family violence support services to people in the western suburbs of Melbourne.

If you are in immediate danger, call 000 for police and ambulance help.

To speak to someone outside business hours, contact Safe Steps Family Violence Response Service on 1800 015 188.

If you need an interpreter, call the Telephone Interpreter Service on 131 450.

If you are experiencing family violence, we can support you to be safe and to recover from what’s happened. We can also help your children.

If you'd like to contact us to find out more about our services, please email info@genwest.org.au or fill in the form here.

Referrals for our family violence support service are received via the Orange Door.

Contact us

Call us

1800 436 937

Email us


Visit us

317-319 Barkly Street


Naarm/Melbourne VIC 3011

More info
Hand with GenWest local government areas