GenWest's Family Violence Support Services

Family violence

Jan 27, 2022

GenWest provides services and support to people who are experiencing family violence. We provide family violence support and case management, as well as services that promote healing and recovery, such as youth and children’s counselling.

Please note that GenWest is not a 24/7 service – we offer appointment-based family violence services.

We are part of the Orange Door network which means that our family violence intake support services are based at the Orange Door. For immediate crisis response or to speak to someone outside of business hours, contact Safe Steps on 1800 015 188. If you are in immediate danger call the police on 000.

The Family Violence Support Services brochure provides an overview of the services we provide to people experiencing family violence.

This resource is available in English. Please download and print our digital A4 version of this resource by clicking the link below.

Find out more about our family violence support services.

If you require an accessible version, contact is on

Contact us

Call us

1800 436 937

Email us

Visit us

317-319 Barkly Street


Naarm/Melbourne VIC 3011

More info
Hand with GenWest local government areas