About Us

Our impact

GenWest's work is guided by the goals and vision in our Strategic Plan.

Here's a snapshot of our work from the 2020-21 financial year.

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Our Strategic Plan

GenWest’s work is guided by the goals and vision in our Strategic Plan 2020-2025.

Our strategic plan helps to align the work we do with our vision of gender equity in the west.

Our Annual Report

Read more about our impact and who we are in our 2020- 2021 Annual Report.

Do you need data about our family violence service?

We can provide data reports for councils and community organisations.

We can provide information about numbers and types of clients and insights into different local government areas across the west.

Click the link below to read more about the kind of request we can fulfil and to fill out the request form.

Fill in the request form
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Would you like to involve us in your research?

We can partner with universities to supply information and data.

Click the link below to read more about the kind of work we can partner on and to fill out the request form.

Please note that we’re not able to fulfil all requests.

Fill in the request form
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Here’s a snapshot of our work from the 2020-21 financial year:

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13,667 family violence referrals received from police

When police attend a family violence callout, they send a referral to us so we can follow up with the victim-survivor.

“After trying to manage this on my own for so long, having your support gives me hope - the first time I’ve felt this in years.”

GenWest client
15,752 clients supported

We opened 15,752 support periods last year. Sometimes we will support a victim-survivor more than once.

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“Your support has given me the foundation to begin to heal from a very traumatising experience, by making my home feel safe.”

GenWest client
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726 outreach visits provided by our After Hours team

This is an increase of nearly a third on the previous year.

“Every time I had a chat with [my case manager], I felt more confident, encouraged, motivated and looked towards my life positively. She helped me realise the hidden me in myself and the self-respect I deserve.”

GenWest client
800+ people attended our training on gender equity and the prevention of family violence

Read more about how to access this training for your organisation.

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“My case manager helped me with everything - financial, legal, emotional support. [They helped] me through the darkest time in my life.”

GenWest client
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262 children and young people accessed our counselling program.

Read more about our children’s and youth counselling service.

“It is so comforting to me that such a caring service exists. My case manager listened carefully to me and was so understanding and empathetic.”

GenWest client
$2.65 million in Flexible Support Package (FSP) funds were distributed to victim-survivors.

Read more about our brokerage service.

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Contact us


Call us

1800 436 937

Email us

info@genwest.org.au

Visit us

317-319 Barkly Street

Footscray VIC 3011

More info
Hand with GenWest local government areas