GenWest Feedback Form


Jan 16, 2023

We value your feedback about our service, whether it is good or bad. Your feedback will help us to improve our services.

Please let us know about your experience of GenWest. We’d love to hear from you.

At GenWest, we aim to provide services that are respectful, helpful and relevant to client and community needs.

The best way for us to create high quality services is to ask the people who use our services about their views, opinions and ideas for improvement.

We recognise the value of feedback and complaints as an important resource for improving community expectations through the services we deliver. GenWest is an open and accountable organisation, dealing fairly and respectfully with communities in Melbourne’s west.

Find out more about feedback and complaints

If you require an accessible version, please contact us on

Contact us

Call us

1800 436 937

Email us

Visit us

317-319 Barkly Street


Naarm/Melbourne VIC 3011

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Hand with GenWest local government areas