Training & consultancy

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• How profits support the work we do

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  All profits from our training and capacity building services are reinvested into our health promotion and primary prevention programs, family violence services and advocacy work. 

  Through these projects and programs, we work towards achieving equity and justice for people in Melbourne’s west.

  Find out more about the work we do.

  Learn about our impact on clients and communities in Melbourne's west.

• Testimonials

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  "In the training, I gained knowledge about the different types of FGC, legislation here in Victoria and how I can help the women that I provide care for." - Participant at FARRAP training - Student nurse at Sunshine Hospital, 2019.

  "So much of the workplace was originally designed and built to the exclusion of women, [this training] is shifting hundreds of years of assumptions." - Participant at Gender Equality Action Planning, Law and Justice session.

  "I was able gain knowledge how I can support women and their children so that they can receive better health care. I was now able to recognise if FGC has taken place and understand the steps and guidelines to follow." - Participant at FARRAP training - Maternal Child Health Nurse at IPC Health, 2019.

  "I truly believe this training should be mandatory in Australian hairdressing apprenticeships... Some things are beyond our scope and skillset and we can proudly say we now know when to recognise that." - Participant at 3Rs training.

• Training refunds and cancellation policy

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  Cancellation and refund policy for group bookings

  Requests for cancellation of training must be made in writing to GenWest at consultancy@genwest.org.au on or before two weeks prior to training commencement (10 working days) for a refund of all fees minus $40 administration fee per booking.

  Cancellation within two weeks prior to training commencement – we are unable to offer a refund. Refunds within two weeks may be granted in exceptional circumstances – at the discretion of GenWest.

  In the event that GenWest cancels training and an alternative training date is unable to be offered, GenWest will issue a full refund.

  Cancellation and refund policy for scheduled training (via Eventbrite)

  Request for individual refunds

  We allow refunds up to 14 day prior to training commencement. You can process this refund via Eventbrite.

  Cancellation by GenWest

  If we do not meet the minimum bookings per training session, GenWest may cancel the training. GenWest will offer to transfer participants to an alternative training date. If the participant cannot attend the alternative training date, GenWest will issue a full refund.

  GenWest will contact participants one week prior to training commencement (5 working days) to notify them of training cancellation and offer an alternative date or a refund.

  Transferring to another date

  Registrations may be transferred to a future training date, under the following conditions:

  • The request is made within 2 weeks (10 working days) of the training date originally booked for
  • Transfers within two weeks may be granted in exceptional circumstances at the discretion of GenWest
  • Requests should be made in writing to GenWest at consultancy@genwest.org.au

  Transferring to another attendee

  Registrations may be transferred to another participant, under the following conditions:

  • The request is made in writing at least 3 working days prior to the training date
  • The full name, position, email address and phone number of the new attendee are provided by email within 3 working days
  • Requests should be made in writing to GenWest at consultancy@genwest.org.au